Return and Refund Policy

No Return & No Refund Policy

All purchases made from IMDSL (Intense Medical & Dental System Pvt. Ltd.) are final. We do not accept returns, exchanges, or refunds once an order has been confirmed and processed.

Why No Return Policy?

Our products include specialized medical and dental laser equipment designed for professional use. Due to the nature of these products, strict quality control, and safety standards, we maintain a no return and no refund policy.

Order Confirmation

Once an order is confirmed, it cannot be cancelled or modified
Advance payments are strictly non-refundable
Customers are advised to verify all details before confirming the order

Exceptions (If Applicable)

In rare cases, if a product is found to be defective or damaged at the time of delivery, IMDSL may provide support in the form of:

Repair or replacement as per warranty terms
Technical assistance to resolve the issue

Such cases will be handled strictly under our warranty and service policy.

Customer Responsibility

Ensure product suitability before purchase
Verify specifications, pricing, and usage requirements
Consult IMDSL team if any clarification is needed

Contact Us

For any concerns or support, feel free to reach out:

📧 Email: info@imdsl.co.in

📱 Phone: +91-XXXXXXXXXX